Thank you for choosing PipWoo! Every item is carefully handcrafted by our artisans with a love for craftsmanship. To help you better understand our shipping process, here’s our shipping policy:

1. Shipping Time

• Made to Order:
  • All of our products are handcrafted after you place your order. The typical production time is within 7 business days, but the exact shipping time may vary depending on the order volume and the complexity of the production process.
  • Since each item is handmade, we are unable to provide an exact shipping date in advance, but we promise to ship your order as soon as it’s ready.

2. Shipping Origin and Timeframe

• Shipped from China: All of our products are shipped from China to the USA and Canada.

• USA and Canada: The estimated shipping time is typically 7-21 business days, depending on factors like customs, weather, and holidays. We will do our best to ensure your item arrives as soon as possible.

3. Order Tracking

• Once your order is shipped, we will send you an email with the tracking number. You can check the status of your order via:
  • Track My Order Page: Visit our website’s Track My Order Page, and enter the tracking number to see the status of your order.
  • Email Notification: You will also receive an email notification with tracking details.

4. Shipping Fees

• Shipping costs are calculated based on the weight of your order, the delivery address, and the chosen shipping method. You will see the detailed shipping costs during checkout.
• Free Shipping: Free shipping is available when your order reaches a certain amount. Please refer to the checkout page for specific details.